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Apex Tool Group - Warranty Policy

26/02/2014 - 06:43 PM



Apex Tool Group (ATG) is one of the largest manufacturers of professional hand and power tools in the world, serving the industrial, vehicle service and  assembly, aerospace, electronics, construction and serious DIY markets.
Our portfolio of over 30 innovative brands includes many category leaders, such as SATA®, GearWrench®, Weller®, Wiss®, Lufkin®, Cleco® and Crescent®. ATG also manufactures select, premier private label mechanics tools. Across the board, our tools stand for quality, innovation and value. Known for solving seemingly  impossible problems, they are intuitive and simple to use, yet indispensable.

Warranty Policy

Apex Tool Group, LLC warrants products and parts sold by it, insofar as they are of its own manufacture, against defects of material and workmanship, under normal use and service in accordance with its written instructions, recommendations, and ratings for installation, operation, maintenance, and service of products, for a period of ONE YEAR FROM THE DATE OF INITIAL USE, BUT IN NO EVENT SHALL THE WARRANTY EXCEED 24 MONTHS FROM DATE OF DELIVERY TO DISTRIBUTOR. Proof of Purchase with shipment date must be furnished by the user to validate the warranty. This warranty applies only to products manufactured by Apex Tool Group and specifically excludes products manufactured by others. Products not manufactured by Apex Tool Group are warranted only to the extent and in the manner warranted to Apex Tool Group by the manufacturer and then only to the extent Apex Tool Group is able to enforce such warranty. Apex Tool Group’s warranty with respect to products manufactured by it is limited to the repair or replacement, as Apex Tool Group may elect, of any defective part regarding which the Distributor has given 5 days written notice from the discovery of such defect. Installation and transportation costs are not included. Apex Tool Group shall have the option of requiring the return
to it of the defective material, transportation prepaid, for inspection. No allowance will be made for repairs without Apex Tool Group’s approval. APEX TOOL GROUP MAKES NO OTHER WARRANTY OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.